Frequently Asked Questions

 

What services do you offer?

We offer designing, sourcing, and installation services for your home renovation needs. We specialize in kitchen countertops, cabinets and sinks, but we are able to help with any project in your home.

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What products do you offer?

We have a vast collection of solid wood cabinets, stone countertops, granite, marble, quartz, natural stone, sinks, faucets, flooring, tiling, and much more. Our showroom is open for visits and appointments.

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How can I get a quote for my project?

Send us a message through the contact page or you can message a specific sales representative at our about us page. Our team of knowledgeable and dedicated staff would love to learn more about your project, no obligations.

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What areas do you serve?

We are located in Central Phoenix, but we can service areas in the greater Phoenix area such as Chandler, Scottsdale, Tempe, and more.

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Can you provide references or examples of past projects?

You can see reference images and projects in our photo gallery, visit our showroom, or schedule an appointment.

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How long with my renovation project take from start to finish?

Every situation is unique, but once the design is finalized and work begins, it could take up to 1-2 weeks depending on the complexity of the project.

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Will I need to vacate my home during the renovation?

There is no need to vacate the home. For simple projects, the work should not significantly impact your ability to stay at home. For more complex projects, involving multiple areas or flooring, we will work efficiently and communicate the best ways to minimize disruption to your home. Our installers will take great precautions to maintain privacy, safety and professionalism on site and will only show up and perform work when authorized. 

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What payments do you accept?

We accept VISA card payments, Zelle payments, and check. A deposit may be required for certain projects before work can begin.

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Do you offer financing options?

We offer special home renovation financing with Wells Fargo. Contact a sales representative for more details.

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What is the warranty/return policy?

We want to make sure every customer has a excellent experience. In the unlikely event something is wrong or you are not satisfied, please refer to our return/warranty policy.

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What types of cabinets do you install?

We only offer high quality cabinets made of solid wood materials. Contact a sales representative for the latest designs and styles.

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How can I care for and maintain my cabinets?

To keep your cabinets in good condition avoid the following:

• Extreme humidity, temperature or  direct sunlight

• Using drawers as a step

• Water/alcohol/detergent/ammonia/abrasive cleaners

• Wax/silicone/petroleum polish

• Attempting to repair damage without professional help

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What types of stone do you offer for countertops and other surfaces?

We offer stone slabs for countertops, including granite, marble, quartz, natural stone, and engineered stone. 

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What is the best choice for my project?

Our sales representatives will happily recommend products depending on your style preferences, functional needs, and budget. 

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How can I care for and maintain my stone surfaces?

• Avoid extreme humidity, temperature or  direct sunlight

• Clean spills and stains immediately

• Use coasters and trivets to avoid direct contact with the countertop

• Always use cutting boards

• Never use harsh chemicals when cleaning

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Are there any specials or promotions going on?

Contact our sales representatives for the latest information on specials, promotions, and new products.

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